Virtual Customer Engagement Summit 2020: Europe’s Largest Customer Experience Event with a NEW Interactive Experience!

Dates: December 2-4, 2020
Register here
starting from GBP 395,-
Location: Online

Virtual Customer Engagement Summit 2020

Welcome to the industry’s largest customer engagement event. This year has moved to an exciting interactive virtual conference boasting three days of case study presentations where you’ll virtually join 1000+ peers.

You’ll also witness 70+ speakers from world-class brands presenting a realm of case study content relating to the latest innovations in the CX world, helping you to arm yourself with an array of new, exciting strategies to delight your customers.

Embark on a journey to success

Customer engagement is the key to exceeding your customers’ expectations – embark on your journey to success with exclusive content that will demonstrate how you can become more accurate, dependable and provide the service that your customers’ expect in this ever-more digital world of engagement.

The wellbeing of the delegates, speakers, sponsors, partners, and staff is of the utmost importance. The organisers look forward to welcoming you to the 2020 Virtual Customer Engagement Summit, taking place on the 2nd, 3rd and 4th December.

Introducing Engage Customer TV

We’re excited to announce that this year’s Customer Engagement Summit will be broadcasted as a TV studio style LIVE stream!

That means no more logging into Zoom and no more pre-recorded content – you’ll be brought a live-streamed, fully interactive conference direct from our very own studio, meaning that you can sit back and watch the event just like you’d watch your favourite television show.


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